There are some problems in my friend group that are difficult to deal with, since one friend basically left the group last year. It is an interpersonal conflict, but it is kind of difficult to classify because it is one person’s interactions with all other people of one group. I have ended up being the middle man between the friend that left and all the other friends. I would say the cause of this conflict is miscommunication and it is in the unit level of relationship. The miscommunication happens mostly because the majority of the group members do not engage in active listening and they often come into discussions with preconceived notions. There is a dimension of self-fulfilling prophecy, because each friend expects the other to act in a certain way, and when they see those actions happening their beliefs are reinforced. It is really still in that stage of conflict, without anyone working towards a resolution. The friend who left the group has mostly withdrawn from the conflict and refuses to acknowledge any problems, or only acknowledges them in a passive aggressive manner. All sides are using the attribution error as well, since they see their own actions as understandable and rational, while they attribute other people’s actions to their personalities. Personally, I believe that I handle conflicts very well, but in this particular conflict I am not a main player, I am more of a mediator. I actually frequently take the role of mediator in conflict, working to make sure each side understands the other and trying to make sure that I understand everyone’s feelings. When I am involved as a mediator I often put my own feelings aside even if I am very invested in a conflict. As soon as I talk to the person that I am upset with I loose some of my frustration, because then I am better able to understand their point of view. I think that I am very good at active listening, and overall good at handling interpersonal conflicts.
Wednesday, December 15, 2010
Monday, December 13, 2010
Journal 13: Group Project Reflection
Our group worked very well together. I really enjoyed working with the rest of the group members and I think we learned a lot as we worked on the paper. All of my expectations were definitely met. We respected each other and we each put in equal amounts of work, we were all very serious about getting the paper done to the very best of our ability. I learned that all of us are very certain in our views, but willing to change if we think it is in the interest of the group, or if we are persuaded that the other view is correct. I learned that I tend to take control in group situations, especially in projects, even though I knew all the other member of my group were very responsible and would be equally effective at getting the paper done. One pro of group learning is that you get many different perspectives on a certain subject. A con of group learning is that it can be difficult to split up a subject in such a way that it is easy for everyone to have a part but also end up with a cohesive whole. Everyone has such different styles that it is sometimes difficult to bring them back together.
Journal 13 Group Project
Journal 12 Conflict Insight
Journal 11 Negotiation Styles
Journal 10 Conflict style
Sunday, December 12, 2010
Journal 9 Conflict Dynamic Influences
Journal 8 End conflicts
Journal 7 Escalation
Tuesday, December 7, 2010
Journal 11: My Negotiation Style
I am pretty horrible at negotiating, and I think its because I am too aware of the needs of the other party and too willing to give in. I know that I am bad in instances of bargaining because I never start bargaining low enough. To be more effective at negotiation I need to learn how to use the things I know about the other party to my own advantage, to manipulate their desires in order to achieve my own. I tend to have a cooperative and principled approach to negotiation, and I think that I do address the interests of the parties rather than the positions of the parties. I am pretty flexible in what I ask for as long as I get something out of the negotiation. I think that I am good at creating value, but I’m bad at claiming value and persuading the other side to let me claim value. I tend to place more value on the relationship rather than the substantive issues of the negotiation. I probably learned to negotiate from my parents, especially my mother, who is also rather ineffective at negotiation.
Journal 10: My Conflict Style
I have learned that I have an accommodating conflict style. I have a higher concern for others than for myself in conflict, and so I am likely to give up my own goals and needs or concede something I want in order to please others. I tend to make analytic or conciliatory remarks when communicating with the other parties in the conflict and I engage in active listening, often reframing the thoughts or expressions of the other parties. I am also likely to use collaboration as a conflict style, especially if the topic is of more importance to me. I will accommodate with the other party if the issue is not as important, and I feel that I can give in: this is because I am placing more emphasis on what the other party wants. However, if the conflict is over something very important to me, then I will work harder to achieve what I want, while still holding the needs of the other in mind. I will try to work together with the other party to reach an integrative solution, and put all of our interests out on the table so that the best possible solution can be reached to satisfy both of our wants and needs. If I use contentious tactics they are usually of the softer variety, such as persuasive arguments or ingratiation rather than threats. I generally avoid getting into the cycle of tit-for-tat tactics but I still tend to be rather direct.